GDPR & Data Privacy

At Flight Reservations Centre, we respect your privacy and are committed to handling personal information in a responsible and transparent manner. This page provides information about how personal data may be collected, used, stored, and protected when you use our website or contact us regarding travel-related information and assistance.

Where applicable, we aim to follow relevant data protection and privacy requirements, including the General Data Protection Regulation (GDPR). The rights and protections available to you may depend on your location and the laws that apply to the processing of your information.

Personal Information We May Receive

When you voluntarily contact us or submit an inquiry, we may receive information such as your name, email address, phone number, and details included in your message. We may also collect limited technical information, including IP address, browser type, device information, operating system, pages viewed, and general website activity.

Travel Information

If you request travel assistance, you may provide information relating to your itinerary, travel dates, destination, flight inquiry, reservation, or other travel requirements. We use information provided by you only as reasonably necessary to respond to your request, provide assistance, operate our website, maintain records, or comply with applicable obligations.

Purposes of Processing

Depending on how you interact with our website, information may be processed to respond to inquiries, provide requested travel assistance, communicate with you, improve website functionality and content, understand website usage, maintain security, prevent misuse, and comply with applicable legal requirements.

Cookies & Analytics

We may use cookies and similar technologies to operate our website, remember certain preferences, understand visitor activity, analyze website performance, and improve the user experience. You can manage cookie preferences through your browser settings or other available controls. Disabling certain cookies may affect some website functionality.

Legal Basis for Processing

Where GDPR applies, personal information may be processed on an appropriate legal basis, such as responding to a request, providing a service or assistance, complying with a legal obligation, pursuing legitimate interests, or obtaining consent where consent is required.

Sharing of Information

We may share information with service providers or third parties when reasonably necessary to operate our website, provide requested assistance, maintain technical services, analyze website performance, protect our systems, or comply with applicable law.

If your request requires communication with an airline, travel provider, booking service, or other third party, information you provide may be shared as reasonably necessary to address the request. Such third parties may process information according to their own privacy policies and terms.

International Data Transfers

Some service providers or third-party services we use may process information in countries outside your country of residence. Where applicable, we aim to use appropriate safeguards for international transfers in accordance with relevant data protection requirements.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no electronic system, website, or method of internet transmission can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing requested assistance, maintaining appropriate records, resolving disputes, protecting our services, or satisfying applicable legal requirements.

Your Privacy Rights

Where applicable, you may have rights relating to your personal information, including the right to request access, correction, updating, restriction, or deletion. You may also have the right to object to certain processing activities or withdraw consent where processing is based on consent.

The availability and scope of these rights depend on applicable privacy laws and individual circumstances. To submit a privacy request or ask a question about your personal information, please visit our Contact Us page.

Third-Party Websites

Our website may provide links to external websites or third-party travel services. These websites operate independently and may have their own privacy policies, cookie practices, and data handling procedures. We recommend reviewing the privacy information of any third-party website before providing personal information.

Children's Privacy

Flight Reservations Centre is intended for a general audience and is not specifically directed toward children. We do not knowingly request personal information from children where collection is prohibited by applicable law.

Independent Travel Platform

Flight Reservations Centre operates independently as a travel information and assistance platform. Information shared with airlines, travel providers, or other third-party services may be handled according to the privacy policies and terms of those respective providers.

Updates to This Privacy Information

We may update this GDPR & Data Privacy page when our website, services, information practices, or applicable legal requirements change. Any updated version will be published on this page and will take effect from the date it is posted unless otherwise stated.

Contact Us

If you have questions about this GDPR & Data Privacy page or wish to make a privacy-related request, please visit our Contact Us page. Our team can provide information regarding privacy inquiries and requests relating to personal information.

Flight Reservations Centre aims to maintain transparent and responsible information-handling practices and to provide visitors with clear information about how personal data may be handled through our website.

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